The information that you provide during registration is used to provide you with personalized services. Account information that you supply will be used to process requested transactions or to contact you regarding a particular transaction. In the event of any illegal activity regarding fraud or misuse of this website, FlyJane reserves the right to disclose user information to law enforcement and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.
INFORMATION WE COLLECT
We may require Customers who visit our Website and purchase products on our Website to give us contact information, which may include but is not limited to the Customer's name, mailing address, phone number, email address, billing information including billing name and address, credit card number, among other personal data. Besides the Personal Information, we may also collect other information regarding your use of the Website. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it when asked or not using this website.
Information collected is used to provide and maintain the website and is used at FlyJane’s discretion. This Information may also be used to contact you to further discuss interest in our company, the services we provide, and to send information regarding FlyJane. You may be invited to receive email correspondence by providing an email address.
All Personal Information we collect from you requires your consent, for example, opening an account, purchase and delivery of products, special offers, etc. We may request your consent from time to time to take part in improved product performance or for marketing purposes that we think will be useful to you. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law.
By communicating with Fly Jane, including by email and by completing online forms, you are giving your consent to the collection of the Personal Information you provide.
You have the right to anonymity and do not have to supply us with information. However, if you choose not to provide the information and we need to fulfill your request for a specific product, we may be unable to provide you with that requested product.
WHY DO WE COLLECT PERSONAL INFORMATION?
We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we must collect certain Personal Information.
Depending on the product you have acquired, it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns.
We may hold Personal Information for the following purposes:
- Internal accounting and administration;
- To supply you with information about your account including regular statements;
- To respond to inquiries;
- Enhancing customer service, product options and to improve product performance;
- Promotions, competition entry forms, redemption vouchers, and special offers where you voluntarily supplied your personal details;
- To administer sales records;
- To provide information about us, our products, services and special offers; and
- To analyze our website usage.
Occasionally we require organizations outside FlyJane to provide a service for purposes, which are necessary for us to conduct our business, functions and activities (such as shipment and delivery of products). We take all steps to ensure these organizations both inside and outside of the United States deal with Personal Information according to this Policy.
UPDATING YOUR PERSONAL INFORMATION
A summary of the information we collect about you is always available to our account holders. We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into your MyAccount profile.
You may also have the ability to update or remove your Personal Information by logging into the Website and editing your Personal Information within your profile (to the extent one exists).
We may also request non-personally identifiable information, such as shoe size, buying preferences, gender and/or age. This is known as demographic or profile data. We may use this data to improve our site and/or tailor your experience at our site, showing you content that we think you might be interested in, and displaying content according to your preferences. While providing this information is optional it allows us to enhance your shopping experience on our site.
WHAT IS A COOKIE?
Fly Jane may also email (or send via other methods) information regarding updates to the website, newsletters, advertisements, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an "unsubscribe" hyperlink contained in such promotional emails or by emailing us at firstname.lastname@example.org to request an unsubscribe. Despite unsubscribing from such list, Fly Jane may send confirmation emails if you order online and may need to contact you by phone, email or regular mail with questions or issues concerning your order. Fly Jane shall not be liable for problems arising from the opt-out procedure.
LINKING TO THIRD PARTY SITES
For your convenience, our Web site may contain links allowing you to access third party sites. (E.g. Links to the websites of various shipping providers used to ship and track the delivery of your order.) Links that appear on FlyJane should not be deemed to imply that we endorse or have any affiliation with the linked Web sites. FlyJane is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit in order to ascertain how they treat user information.
PROTECTING YOUR PERSONAL INFORMATION
FlyJane uses security measures in order to protect from the loss, misuse and alteration of information under our control. All information described above is stored on restricted database servers. FlyJane takes the following types of security measures: use of technologies and policies, secure socket layer certificate authentication, and limitations of administrative access to our systems. Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. In order for SSL security to work, you must use an SSL enabled browser. Most Netscape and Explorer browsers, version 3.x and later, support SSL. If you have any concerns about placing your order online, please order by phone.
Please note that email is not encrypted, and therefore NOT a secure means of transmitting credit card information. FlyJane will NEVER request sensitive information over e-mail.
The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. shopflyJane.com is not directed at children under 13, and does not knowingly collect any personal information from children under 13.
CHANGES TO OUR PRIVACY STATEMENT
From time to time, it may be necessary for us to review and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the FlyJane website at www.shopflyjane.com.
HOW TO CONTACT US
We are always pleased to hear from our customers and prospects. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to this site and to recommend us to your friends and family. If you have any questions or feedback in relation to this policy or its administration or if you would like more details of the type of personal information Fly Jane holds, for what purposes, and how we collect, hold, use and disclose that information, please contact FlyJane here or by calling 1-855-FLY-JANE.